Associate Product Manager

Build product features that solve real user problems and improve the live entertainment experience

Why This Role Exists

Turn ideas into features that make live entertainment more accessible for millions

At thumpN, we build products that make discovering and experiencing live entertainment effortless. From the moment a fan opens the app to the second they walk through the venue gates, every interaction is a product decision.

As we grow into new cities and categories, we need someone who can bridge customer insight and business need, translating both into product improvements that ship. This role is for someone who is curious, analytical, and execution-focused. Someone who enjoys making decisions with data, working across teams, and building things users actually love.

What You'll Actually Do

Real responsibilities, not a wish list

Product execution

Own features from discovery through launch and post-release improvements.
Write clear product requirement documents (PRDs), user stories, and acceptance criteria.
Prioritise the product backlog and work with engineering to ensure timely delivery.

User research and analysis

Gather insights from users, stakeholders, and data to identify opportunities.
Track feature performance and recommend improvements based on user behaviour.
Conduct competitor research and stay current on market trends.

Collaboration and delivery

Work closely with design, engineering, marketing, and operations to launch new features.
Coordinate testing, QA, and product releases.
Communicate product updates and align stakeholders throughout the development process.

What You Bring

Specific experience, not vague credentials

Required

1 to 3 years of experience in product management, business analysis, consulting, or a similar product-focused role.
Strong analytical and problem-solving skills with the ability to make data-driven decisions.
Experience writing product requirements and working with cross-functional teams.
Familiarity with agile development and tools like Jira, Linear, Notion, or similar.
Excellent communication skills and a strong ownership mindset.

Preferred

Experience working on consumer internet, marketplace, SaaS, or mobile products.
Familiarity with analytics tools such as Mixpanel, GA4, Amplitude, or SQL.
Understanding of UX principles and user research methods.
Passion for live entertainment, consumer technology, and building great user experiences.

Non-Negotiables

How we know this is the right fit

You are obsessed with solving user problems, not just shipping features. A feature that launches without solving anything is a miss. You start with the problem, not the solution.
You make decisions using data, customer insight, and sound judgment. Gut feel has a role, but it earns its place alongside evidence. You know the difference.
You take ownership and see projects through from idea to launch. From the first PRD to the post-launch review, you are accountable for the outcome.
You communicate clearly and work well across teams.Engineering, design, and operations need to understand what you are building and why. You make that easy.
You thrive in a fast-paced environment where priorities evolve quickly. Live entertainment does not follow a predictable roadmap. You adapt without losing momentum.