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Business · Mumbai

Event Moderation Intern

Event Moderation Intern

Behind every great event on thumpN is accurate data. Help review, verify, and moderate listings that users can trust.

Why This Role Exists

As more organizers list shows on our platform, we need a sharp, detail-obsessed team keeping quality in check before anything goes live.

You'll sit between the organizer and the audience. Organizers submit their show details on the backend, before it's visible to a single buyer, you'll check it against our content and platform guidelines, flag what needs fixing, and take it live once it's clean. You're not slowing things down - you're making sure what goes live is something we'd be proud to sell tickets for.

What You'll Actually Do

Real responsibilities, not a wish list

  • Review new shows submitted by the organizers against thumpN's content, pricing, and platform guidelines before they go live
    Check listing details closely - show info, ticket inclusions, pricing, images, venue details, terms for accuracy, completeness, and consistency with brand voice

  • Flag issues clearly and send specific, actionable feedback to organizers so they know exactly what to fix

  • Re-review and approve shows once corrections are made, and take them live.

  • Keep a close eye on shows that are already live, catching anything that slips through or changes after launch

  • Track recurring issues and flag patterns back to the team - if five organizers make the same mistake, that's a guideline problem, not an organizer problem

  • Help tighten and document moderation guidelines as edge cases come up

What You Bring

Specific experience, not vague credentials

Required

  • Sharp attention to detail - you notice the typo, the missing GST line, the mismatched date

  • Clear, direct written communication - you can tell someone what's wrong without being vague or harsh

  • Comfortable working with structured guidelines while using judgment on grey areas

  • Organized and consistent - this role runs on process

  • Genuine interest in live events, music, or the entertainment space is a big plus

  • Available to work full-time for the duration of the internship

Preferred

  • Prior experience with content moderation, QC, or customer support

  • Familiarity with ticketing platforms or e-commerce listings

  • Basic comfort with tools like spreadsheets and internal dashboards



Department
Business
Role
QC & Moderation Intern
Locations
Mumbai
Business · Mumbai

Event Moderation Intern

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