Product Manager

Build product features that solve real user problems and improve the live entertainment experience

Why This Role Exists

Turn ideas into features that make live entertainment more accessible for millions

At thumpN, we build products that make discovering and experiencing live entertainment effortless. From the moment a fan opens the app to the second they walk through the venue gates, every interaction is a product decision.

As we grow into new cities and categories, we need someone who can bridge customer insight and business need, translating both into product improvements that ship. This role is for someone who is curious, analytical, and execution-focused. Someone who enjoys making decisions with data, working across teams, and building things users actually love.

What You'll Actually Do

Product execution

Own the product roadmap and strategy for your area, translating business goals and user needs into clear product priorities.
Define product requirements, success metrics, and execution plans, ensuring teams understand the problem, expected outcomes, and trade-offs.
Make prioritisation decisions based on user impact, business value, technical complexity, and available resources.
Drive features from discovery to launch and beyond, using data and feedback to continuously improve product performance.

User insight and product growth

Develop a deep understanding of user behaviour through research, analytics, experimentation, and market insights.
Identify product opportunities, validate hypotheses, and define solutions that improve engagement, retention, and business outcomes.
Track key product metrics, evaluate feature performance, and use insights to shape the roadmap.
Stay ahead of industry trends and emerging technologies to identify opportunities for product differentiation.

Collaboration and delivery

Work closely with engineering, design, marketing, and operations to align teams and deliver high-quality product experiences.
Lead product discussions, resolve trade-offs, manage dependencies, and ensure timely execution without compromising product quality.
Build alignment across stakeholders, communicate product decisions clearly, and keep teams focused on shared outcomes.
Take ownership of product launches, adoption, and post-launch performance, ensuring features deliver measurable value to users and the business.

What You Bring

Required

5+ years of experience in product management, business analysis, consulting, or a similar product-focused role.
Strong analytical and problem-solving skills with the ability to make data-driven decisions.
Experience writing product requirements and working with cross-functional teams.
Familiarity with agile development and tools like Jira, Linear, Notion, or similar.
Excellent communication skills and a strong ownership mindset.

Preferred

Experience working on consumer internet, marketplace, SaaS, or mobile products.
Familiarity with analytics tools such as Mixpanel, GA4, Amplitude, or SQL.
Understanding of UX principles and user research methods.
Passion for live entertainment, consumer technology, and building great user experiences.

Non-Negotiables

How we know this is the right fit

You are obsessed with solving user problems, not just shipping features. A feature that launches without solving anything is a miss. You start with the problem, not the solution.
You make decisions using data, customer insight, and sound judgment. Gut feel has a role, but it earns its place alongside evidence. You know the difference.
You take ownership and see projects through from idea to launch. From the first PRD to the post-launch review, you are accountable for the outcome.
You communicate clearly and work well across teams.Engineering, design, and operations need to understand what you are building and why. You make that easy.
You thrive in a fast-paced environment where priorities evolve quickly. Live entertainment does not follow a predictable roadmap. You adapt without losing momentum.